Business Communication

Effective communication in the business world stems from the implementation of the communication process. The process of sending and receiving business messages of an organization in both its internal and external environments is crucial for a successful business. Thus, learners’ awareness of the strategies, functions and importance of communication in the business area should be exposed specifically on the human and technical applications of communication in achieving the goal of an organization. BUSINESS COMMUNICATION is designed as a course book for students with seven chapters focusing on Foundations of Business Communication, Challenges in Communication, Foundation of Writing, Letters and Memo, Reports and Proposals, Employment Messages and Oral Presentaion. It is hoped that students will be able to gain knowledge and improve their skills in business communication as this book focuses on the vital elements in business communication specifically the communication process involving technology and communication in today’s workplace.