A Guide to Operating Systems: Troubleshooting and Problem Solving

The book presents information that every technician needs in order to successfully support the desktop operating systems in use in the business world today. General concepts such as installation, upgrading, file system organization, security and network  connectivity are presented as they apply to major desktop operating systems such as DOS, Window 3.x Window 95/98, Window NT, UNIX/LINUX and Mac OS. Concepts are the reinforced with extensive review questions, Hand-on Project and Case Projects